MyHousing on the App Store Your rating will help us improve the website. To report or follow up on a maintenance issue by phone, call the Housing Contact Centre and follow the prompts for the maintenance line. The Registrar of Community Housing is responsible for the registration and regulation of NSW community housing providers and may be able to assist you witha complaint about a community housing provider. the maintenance line. Learn more about MyHousing Online Services Download the brochure Access MyHousing Online Services Tenancy online Tenancy online About Tenancy online Watch Tenancy online video Account and information Register or login Back to Maintenance Close Menu. We will let the community know when a re-opening date is confirmed. This is the fastest way to lodge a request or complaint. Social housing-related complaint. Find out more about thecapital maintenance initiative including what is being delivered, who will benefit and milestones. If there is a more appropriate way for you to resolve your complaint we may expect you to take the action we suggest. PDF Getting Repairs in NSW Public Housing It contains annual reports, strategic plans, guides, policy documents, and open access. Related agencies. - Make payments to accounts. Complaints about social housing - NSW Ombudsman This phone line is open 24 hours/day, 7 days/week, 365 days/year. Street Address: 615 Hunter Street NEWCASTLE NSW 2302 Phone: 1300 305 667 Fax: 02 4926 9350 - Tenancy 02 4926 9320 - Access More information Open Monday to Friday 9.00am to 5.00pm. For general enquiries, call DCJ Housing Contact Centre on 1800 422 322. Family day care; . Complaints about community housing providers should be made directly to the provider. Since March 2020, the NSW Government has invested over $1 billion in homelessness and social housing through COVID related stimulus measures. fire safety upgrades to keep our tenants safe. How to contact DCJ Housing For emergency repairs call the the Housing Contact Centre and follow the prompts for the maintenance line. For example, you may be unable to appeal a decision to HAC because of delays by FACS, or perhaps FACS has not explained the reasons for its decision. We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. Related agencies. $300 million will go toward capital maintenance works for more than 15,800 NSW Land and Housing Corporation owned social housing properties over the next 3 years, improving the condition and quality of homes, reducing future maintenance costs and addressing cost of living. Your rating will help us improve the website.
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