If a consumer receives one or more of the errors listed below, they may submit the information under Documentation Required via mail to the Lifeline Support Center or online using the service provider or consumer portal. Having an ISA in place is a federal security standards best practice. After submitting your proof of documents, you may have some of these questions: Do Not Sell or Share My Personal Information 8qxayC' You can get the Emergency Broadband Benefit if your income is 135% or less than the federal poverty guidelines. How do I upload my proof documents by webcam? The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. Charleston, IL 61920-9907, Questions? H|F0q~j/a{{9'T 2MT`3PhU The FCC Lifeline program can provide reduced-cost or even no-cost internet access. Once logged in, click on the Email Proof section. We will contact you to let you know if you need to submit proof. On November 18, 2021, the Commissions Wireline Competition Bureau issued a Public Notice seeking comment on the rules and administration of the ACP. Read more information on error messages relating to eligibility, identity, or address. Emergency Broadband Benefit Program - Federal Communications Commission How do I upload my proof documents online? How to Apply - ACP - Universal Service Administrative Company You can submit applications and proof documents by mail to the address below. The National Verifier, not Appalachian Wireless, determines your eligibility to receive ACP. Use It, Don't Lose It, About Us If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. Home - ACP - Universal Service Administrative Company Make sure you have electronic copies of your required proof readily available. To check the status of your free government phone service application, enter the information below to see if: Please note: you created an application PIN/Application ID when you applied for Assurance Wireless. The federal guidelines of the Lifeline Program require us to verify proof of identity. Select how you want to receive your password reset link. How do I upload or submit proof documents? - Q Link Support Center Make sure the photo is clear and that your documents are legible. What if my proof documents are not approved? On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. 1-800-SafeLink (1-800-723-3546)
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